Husband and wife team Scott McClellan and Jacinta Shackell are the new owners of the Ocean St Hello Harry franchise. Picture: Patrick Woods
Husband and wife team Scott McClellan and Jacinta Shackell are the new owners of the Ocean St Hello Harry franchise. Picture: Patrick Woods

Ocean St’s Hello Harry back ‘bigger and better’

Hello Harry’s original Ocean St store has emerged from the shadows of prolonged closures with long-time customers as new owners.

Hello Harry’s Ocean St and Sunshine Plaza stores have reopened after an eight-month closure sparked by the coronavirus lockdown.

New franchisees Scott McClellan and Jacinta Shackell said they jumped at a chance to set up shop in the original store.

First test of Sunshine Plaza’s $3m high ropes course

Why your weeks’ rental payment just spiked

Hello Harry has reopened Maroochydore stores at Sunshine Plaza and Ocean St after coronavirus restrictions forced them to close temporarily. Picture: Patrick Woods
Hello Harry has reopened Maroochydore stores at Sunshine Plaza and Ocean St after coronavirus restrictions forced them to close temporarily. Picture: Patrick Woods

The husband and wife team, who also operate a franchise at Birtinya, said a graffiti feature wall and new menu the breathed new life into the Ocean St shopfront.

“We have always loved this store, Ocean St is the original home of Hello Harry,” Ms Shackell said.

“We wanted to bring new energy into it and breathe a bit of life back into the place.”

Mr McClellan said he had seen burger bars come and go on Ocean St.

“But for more than five years Hello Harry has remained steadfast in its appeal to those who want an affordable and quality burger,” Mr McClellan said.

The pair said it was a bit scary during the eight-month closure but they had come out the other side and were ready for a new venture.

“Things died off quite a lot, but then takeaway happened and we boomed,” Ms Shackell said.

“Now it’s just about finding staff, that’s the biggest challenge of the hospitality industry.”

Hello Harry reopens its two Maroochydore stores at Sunshine Plaza and Ocean St after COVID forced them to close temporarily. Picture: Patrick Woods.
Hello Harry reopens its two Maroochydore stores at Sunshine Plaza and Ocean St after COVID forced them to close temporarily. Picture: Patrick Woods.

Man charged after three teens assaulted near Ocean St

Hello Harry national director of operations, Beau Spink, said while the closure of both stores was a huge shock to the business, it also provided an opportunity to regroup and refine operations as well as the product offered.

“After recovering from the initial setback, we took the opportunity to introduce a revamped menu with a number of new items including a plant-based burger which has proven to be on point with incredible sales across all stores since taking up a permanent position on the menu,” Mr Spink said.

“A number of our franchises are up around 50 per cent from last year as a result of picking up a whole new market through takeaway and delivery.

“This was a small part of store sales pre-lockdown and since then guests have been coming back to dine in while also maintaining the increased demand for takeaway and delivery.

“Overall most stores are substantially stronger than pre-March which is incredibly pleasing

considering COVID-19 could have been a knock out blow for our business.” 

Mr Spink said the chain was eyeing off a possible location at Coolum.


Emergency service worker caught driving over limit in Roma

Premium Content Emergency service worker caught driving over limit in Roma

One of Roma’s most important emergency service workers is now without a licence

GALLERY: Dalby families celebrate joyous Australia Day

Premium Content GALLERY: Dalby families celebrate joyous Australia Day

Check out all the photos from the family fun festivities for Dalby’s Australia Day...

VOICE FOR FARMERS: Local drought angel awarded in Canberra

Premium Content VOICE FOR FARMERS: Local drought angel awarded in Canberra

Drought Angels founder and director Natasha Johnston said winning Queensland’s...