Water notices distributed to ratepayers this week
WESTERN Downs Regional Council water customers will start to receive their half-yearly water consumption notices for the January to June period in the mail this week, with payments due by Wednesday, August 19.
Spokesperson for Corporate Support Ian Rasmussen said customers who don't receive their notices within the next couple of weeks needed to contact Council.
"If, in the next couple of weeks you still haven't received your water notice, please contact Council immediately to ensure your details are correct and to arrange for a replacement notice to be sent to your nominated address," he said.
"Ratepayers who would prefer to receive their notices electronically can now also opt-in to get their water and rates notices sent to them by email."
To access this service, property owners simply need to complete and return the Request to Receive Rate/Water Notice/s Electronically form, available from any Council Customer Service Centre and the WDRC website.
Cr Rasmussen also encouraged customers to take advantage of the 10 per cent discount on offer by settling their accounts in full on, or before, the due date of Wednesday, August 19.
"Please be mindful that water notices are separate to rates notices so they have different biller codes. If you're paying electronically be sure to refer to the front of your water consumption notice to use the correct details," he said.
Customers with any questions about their water notice can contact Council on 1300 COUNCIL during office hours.